FREQUENTLY ASKED QUESTIONS

  • Generally, orders are fulfilled and dispatched within 1-2 business days. However, please allow more time during high volume order periods.

  • Please allow 24 hours after the stated delivery time to contact us. Sometimes packages are scanned early or accidentally delivered to a neighbour. If your package has not been located after 24 hours, please contact us!

  • Please see Returns page for more information.

    Full priced items purchased from our site are eligible for a refund or exchange if returned within 14 days of purchase. (Considering conditions are met)

  • A key part of our brand is exclusivity. Meaning once a product is gone, it is very rare that it will ever be restocked.

  • We recommend staying up to date with us on Instagram for all release announcements.